We help clients accelerate and sustain
their transformations through

We help clients grow, digitise and optimise their business …

Lifting capability optimises all initiatives and enables more investment in customer services and growth, the primary driver of value creation.  

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Growth Strategy
  • Identify and select the most valuable strategic options.
  • Optimise digital enablers and early use cases of AI.
  • Build the capability to achieve the desired growth.
Commercial Effectiveness
  • Go To Market strategy to optimise channels and coverage.
  • Multi-channel alignment across the customer’s journey.
  • Sales Force Effectiveness by best equipping the sales force.
Product Portfolio & Innovation
  • New product/service development via focused innovation.
  • Product portfolio optimisation to serve more with less.
  • Emerging technology impact analysis.
Digital Sales
  • Social commerce to optimise your customer community.
  • Digital channels to create stronger revenues and margins.
  • Marketing and Sales Automation to increase sales results.
Optimise Operations and AI
  • AI application of the most relevant use cases. 
  • Platform modernisation to thoroughly address tech debt.
  • Enterprise Resource Planning for the next generation.
Actionable Insights
  • Strategy and tools to leverage and protect your data.
  • Decision support with operational and customer insights.
  • Customer community development with rich data. 
Organisational Agility
  • Operating model and org. design to increase agility.
  • Business simplification and optimal process automation.
  • Change leadership to motivate and align to outcomes.
Post Merger Integration
  • Synergy realisation to bank the efficiencies and growth.
  • Team integration to thrive in the new operating model.
  • Change management to build the new organisation.
Regulatory & Compliance
  • Practical approach to minimise regulatory expenditure.
  • Efficient transition to new policies and procedures.
  • Strategic and insightful approach to enterprise risk.
Outcomes Clarity

Accelerate short and longer-term results by aligning to specific and affordable end-states.    

Outcomes clarity enables communication and coordination throughout the organisation and its ecosystem of partners.

Optimise Benefits & Value

Simplify prioritisation through true benefits valuation. 

Consistent benefits and value structures are key components of the transformation infrastructure.

Enabled by a core team

Being an adaptive organisation improves responsiveness to customer changes and execution progress.

This is best enabled by a core team that facilitate initiatives towards the outcomes and refines delivery via test-and-learn.    

Govern & Drive

Help governance teams accelerate strategy execution by tightening the gap between value realisation and product delivery through well-equipped and devolved governance. 

Our role is typically labelled board advisory, Executive coaching, strategic planning, or ePMO facilitation.

Prioritise & Sequence

Help governance teams accelerate services and products to market via clearer option analysis, outcomes roadmap, product qualification and true investment valuation. 

Our role is typically labelled business case development or governance and investment management facilitation.

Manage & Sustain

Help delivery teams accelerate results via programs to deliver the most valuable outcomes, typically across multiple divisions, and almost always across multiple product/service lines. 

Our role is typically labelled program management, transformation office or organisational change facilitation.

Adapt & Deliver

Help delivery teams accelerate through fit-for-purpose project or product delivery methodologies whilst acknowledging that different teams need different rhythms.

Our role is typically labelled operating model design or business simplification before digitising or process automation.

Our Leaders

Our team leaders are distinguished by their repeated success with multiple organisations.

Their teams primarily comprise our client’s staff, with industry or technical specialists from our partners as required.

Other Team Leaders

MICHELLE (MURRAY) MCCRUM

Michelle is an accomplished consultant leading and delivering transformational business, IT and digital change. She is known for designing pragmatic solutions tailored to changing environments taking People, Leaders and Boards on the journey of change.

MICHELLE (MURRAY) MCCRUM
JIM WALKER

Jim is a strategic executive with a solid and successful drive to change programs and produce favourable financial outcomes. He brings has wealth of IT literacy and business acumen, which he draws on to successfully advocate business interests and outcomes to a diverse scope IT groups. Jim has held executive roles with KPMG, IBM, SAP […]

JIM WALKER
KEVIN SHAW

Kevin is an experienced and pragmatic Chief Information Security Officer with over 20 years cybersecurity and risk experience.  His specialisations include; cyber risk assessments, developing cybersecurity strategy, capability development, and leading process and technology implementation.

KEVIN SHAW

Our Insights

Over 25 years of helping many of Australia’s leading organisations develop their execution capability has provided many insights and lessons, developed globally awarded frameworks and tools, and refined a  practical, commercial approach to leverage new technology.

Other Insights

Our Industries

Our clients span many industries since improving the capability to execute strategy is critical in every for profit or for purpose organisation.

Digital is accelerating the blurring of traditional industry lines.  This increases disintermediation opportunities and forces a rethink of the go-to-market model.